FAQ

How to place an order:
After you've added all your desired items to your Cart, just click the "Check Out" button in the Shopping Cart, and we'll walk you through the checkout process.

Which Methods of Payment Do You Accept:
We accept credit and debit cards, as well as Apple Pay, Google Pay, and PayPal.

How can I Cancel an Order?:
If you need a refund, please email our customer support team within 24 hours of placing your order, including the reason for your request. Your refund will be processed within 1-5 business days.

How long will it take to receive my product:
Processing your order will take 2-5 business days, and shipping will require an additional 3-15 business days.

Where are you based:
We are located at 925 Yonge Street, with our warehouse in Toronto, Ontario.